Introduction

CareRedefined (“Clinic”, “we”, “us”, or “our”) operates the website https://careredefined.in (“Site”) to provide information about our dental services and allow patients to contact us or request appointments. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site and related services.​

By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Information we collect

We may collect the following categories of information:

• Contact details: Name, email address, phone number, and any other details you provide through contact forms, appointment request forms, or when you communicate with us.
• Health-related information: Information you choose to share about your dental concerns, medical history, or treatment preferences when requesting an appointment or asking questions.
• Technical and usage data: IP address, browser type, device information, pages visited, time and date of visits, and referring URLs, collected through cookies and similar technologies.
• Communications data: Records of communications with us, including emails, calls, and messages sent via the Site or other channels.

You may also provide information about other individuals (for example, family members) when booking appointments on their behalf, and you confirm that you are authorized to share their information.

How we use your information

We may use your information for the following purposes:

• To provide and manage dental services, including scheduling and confirming appointments, understanding your needs, and maintaining your patient records.
• To respond to your inquiries, questions, and requests submitted through the Site or other channels.
• To improve the Site, services, and user experience, including monitoring and analyzing usage and technical performance.
• To send you important information related to your appointments, treatment, or our services, including reminders and administrative messages.
• To comply with applicable laws, regulations, and professional standards, and to protect our legal rights and interests.

If required by applicable law, we will obtain your consent before using your information for marketing communications, and you can opt out at any time by following the instructions in the communication or contacting us.

Cookies and similar technologies

Our Site may use cookies and similar technologies to:

• Enable core site functionality and navigation.
• Remember your preferences where applicable.
• Analyze traffic and usage to help us improve the Site.

You can manage or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled. For detailed guidance on cookies, consult your browser’s help documentation or relevant online resources.​

Legal bases for processing (if applicable)

Where required by law (for example, under GDPR for users in the European Economic Area), we rely on one or more of the following legal bases to process your personal data:

• Your consent.
• Performance of a contract or steps taken at your request before entering into a contract (such as scheduling an appointment).
• Compliance with a legal obligation (for example, maintaining medical records as required by law).
• Legitimate interests, such as improving our services, maintaining Site security, and managing our operations, provided these do not override your rights and freedoms.

How we share your information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: With trusted third-party vendors who assist us in operating the Site, storing data, sending communications, or performing other services on our behalf, subject to confidentiality and data protection obligations.
• Healthcare professionals: Within our clinic and with other healthcare professionals, laboratories, or diagnostic centers as necessary for your care and with appropriate safeguards.
• Legal and regulatory: When required to comply with applicable laws, regulations, court orders, or legal processes, or to respond to lawful requests from public authorities.
• Business transfers: In connection with a merger, acquisition, restructuring, or other corporate transaction involving the Clinic, subject to appropriate protections.

Any third parties that process personal data on our behalf are required to handle it in accordance with applicable data protection laws and this Privacy Policy.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• For as long as you remain a patient of the Clinic or have an ongoing relationship with us.
• For the period required by applicable medical, legal, regulatory, and professional record-keeping obligations.
• For a reasonable period thereafter, where necessary to protect our legal rights, resolve disputes, or enforce agreements.

When information is no longer needed, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable laws and our internal policies.

Data security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. These measures may include access controls, secure storage, and regular review of our security practices. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your data.​

If you believe your interaction with us is no longer secure, please contact us immediately using the details in the “Contact us” section.

Your rights and choices

Depending on applicable law and your location, you may have certain rights regarding your personal information, such as:

• Right to access: To request confirmation whether we process your personal data and to obtain a copy.
• Right to correction: To request that we correct or update inaccurate or incomplete information.
• Right to deletion: To request deletion of your personal data, subject to legal and medical record-keeping obligations.
• Right to restriction or objection: To request restriction of processing or object to certain types of processing.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Right to data portability: To request a copy of certain personal data in a structured, commonly used, machine-readable format where applicable.

To exercise any of these rights, please contact us using the information provided in the “Contact us” section. We may need to verify your identity before fulfilling your request, and some requests may be subject to legal limitations.

Children’s privacy

Our Site and services are primarily intended for adults and guardians arranging care. We do not knowingly collect personal information directly from children without appropriate consent from a parent or legal guardian, as required by applicable laws. If you believe we have collected personal information from a child without proper consent, please contact us so we can take appropriate action.

Third-party websites and services

The Site may contain links to third-party websites, services, or resources that are not operated or controlled by us. This Privacy Policy does not apply to those third-party sites, and we are not responsible for their content, privacy practices, or policies. You are encouraged to review the privacy policies of any third-party sites you visit.​

International transfers

If you access the Site from outside India, your information may be transferred to and processed in India or other jurisdictions where our service providers operate. The data protection laws in those jurisdictions may differ from those in your country of residence, but we will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable laws.​

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the “Last updated” date below and, where required by law, notify you through the Site or other appropriate means. Your continued use of the Site after any changes indicates acceptance of the updated Privacy Policy.

Last updated: December 1, 2025

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:

CareRedefined Dental Clinic
Website: https://careredefined.in​
Email: careredefinednoida@gmail.com
Phone: +91 8076243481
Address: Max Super Speciality Hospital, Sector-128, Noida